Privacy Policy

Cars Dey, Inc. ("Cars Dey," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy applies to information we collect through our website, mobile applications, and any other services we provide (collectively, the "Platform").

We use your information for the following purposes:

• Provide services: Facilitate vehicle bookings and rentals
• Process payments: Handle transactions and send receipts
• Communicate: Send booking confirmations, updates, and support messages
• Improve our service: Analyze usage patterns and optimize the Platform
• Personalize experience: Show relevant vehicles and recommendations
• Marketing: Send promotional communications (with your consent)
• Security: Detect and prevent fraud and unauthorized access
• Legal compliance: Meet regulatory and legal obligations

We implement industry-standard security measures to protect your personal information:

• Encryption: Data is encrypted in transit (HTTPS) and at rest
• Access controls: Limited access to personal data on a need-to-know basis
• Secure infrastructure: Regular security audits and monitoring
• Employee training: Staff are trained on data protection practices

While we take significant steps to protect your data, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Retention periods:

• Account data: Retained while your account is active, plus 2 years after closure
• Booking records: Retained for 7 years for legal and accounting purposes
• Marketing preferences: Until you withdraw consent

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data portability: Request your data in a portable, machine-readable format
• Restriction: Request that we limit processing of your data

To exercise any of these rights, please contact us at privacy@carsdey.com. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to enhance your experience on our Platform. Cookies help us:

• Remember your preferences and settings
• Understand how you use our Platform
• Improve our services based on usage patterns
• Provide relevant content and recommendations

You can control cookie settings through your browser preferences. Essential cookies are required for the Platform to function properly and cannot be disabled.

For more details, please see our Cookie Policy.

Our Platform may contain links to third-party websites, services, or applications. These external sites have their own privacy policies, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party sites you visit.

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

If you believe we have collected information from a child, please contact us immediately at privacy@carsdey.com, and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than Ghana. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses with data processors
• Compliance with applicable data protection laws
• Secure data transfer mechanisms

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes:

• We will post the updated policy on our Platform
• We will update the "Last updated" date
• We may notify you via email for material changes

We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or our privacy practices, please contact our Data Protection team: